Privacy Policy

Last updated: 16 July 2026

1. Definitions

Photographer refers to William Kelly Photography.

Website refers to www.willkelly.com.au and any associated online services.

Services refers to all photography services, products, digital galleries, online store, and related communications provided by William Kelly Photography.

Client refers to any individual, company, agency, or organisation using our Services or Website.

Personal Information refers to information that identifies or can reasonably identify an individual.

2. Your Acceptance of This Policy

By accessing our Website, engaging our Services, making a purchase, or communicating with us, you agree to the collection, use and disclosure of your personal information as outlined in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our Website or Services.

3. Changes to This Privacy Policy

William Kelly Photography may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or operational requirements.

Any updates will be published on our Website and the "Last updated" date will be revised accordingly.

4. Information We Collect

Depending on how you interact with us, we may collect:

Contact Information

• Name

• Email address

• Phone number

• Postal or billing address

Order & Booking Information

• Billing and shipping details

• Purchase history

• Booking information

• Payment confirmations

Customer Enquiries

• Information you provide when contacting us via email, website forms or social media

• Customer support requests

• Feedback and reviews

Providing certain information may be necessary for us to supply our Services. If you choose not to provide required information, some Services may not be available.

5. Information Collected Automatically

When you visit our Website, we may automatically collect information including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the Website

• Referral websites

• Shopping cart activity

• Website interactions

This information is collected using cookies and similar technologies to improve website functionality and user experience.

6. Information We Receive from Third Parties

We may receive personal information from trusted third-party providers who assist in delivering our Services, including:

• Website hosting providers

• Payment processors

• Shipping providers

• Marketing and analytics providers

These providers only receive information necessary to perform their services and manage your information under their own privacy obligations.

7. How We Use Your Information

We use your personal information to:

• Process bookings and purchases

• Deliver photography services and products

• Process payments

• Communicate regarding enquiries, bookings and orders

• Provide customer support

• Improve our Website and Services

• Send important service updates

• Comply with legal obligations

• Detect fraudulent or unlawful activity

• Send marketing communications where you have consented to receive them

8. Cookies

Our Website uses cookies and similar technologies to:

• Remember your preferences

• Improve Website performance

• Analyse visitor behaviour

• Enhance your browsing experience

• Measure marketing effectiveness

Most web browsers allow you to disable cookies through your browser settings. Please note that disabling cookies may affect some Website functionality.

9. How We Share Your Information

We only disclose personal information where reasonably necessary, including to:

• Payment processors

• Website hosting providers

• Shipping and fulfilment providers

• Cloud storage providers

• IT support providers

• Marketing and analytics services

• Professional advisers where legally required

• Government authorities where required by law

We do not sell your personal information.

10. Marketing Communications

Where permitted by law, we may send occasional marketing emails regarding photography services, promotions, exhibitions or new product releases.

You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us directly.

11. Third Party Websites

Our Website may contain links to third-party websites or social media platforms.

William Kelly Photography is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

12. User Generated Content

If you submit reviews, testimonials, comments or other content through our Website or social media, that information may become publicly visible.

Please avoid sharing personal or confidential information within public content.

13. Children's Privacy

Our Services are not intended for use by children under the age of 16.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information.

14. Data Security

We take reasonable administrative, technical and physical measures to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

While we take reasonable precautions, no online transmission or storage system can be guaranteed to be completely secure.

15. Your Privacy Rights

Subject to Australian privacy laws, you may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion of personal information where appropriate

• Withdraw consent for marketing communications

• Make a privacy complaint

We will respond to requests within a reasonable timeframe and in accordance with applicable law.

16. Retention of Information

We retain personal information only for as long as reasonably necessary to:

• Deliver our Services

• Meet legal and taxation obligations

• Resolve disputes

• Enforce our agreements

• Maintain appropriate business records

17. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

William Kelly Photography

Website: www.willkelly.com.au

Email: willkellyimage@gmail.com